I had opened the Roshan Digital Account (PKR) in HBL back when it first started during Imran's tenure. Initially the response was good, HBL was swift in opening and sending me the debit card etc.
However, after the PTI govt got kicked to the curb, HBL had recently started charging alot of money each yr for thing like: annual debit card fees, and on top, a fee around 2200 Rs each time i sent a remittance to the RDA account from Canada and it would take several days as well.
I have emptied the RDA account and no longer use it, HBL blocked my account as they cant make money from it anymore
I had opened a local bank account when I was in Pakistan years ago, i just use that and its less costly than the RDA. If u open and can afford all the charges, fees and restrictions of the RDA, good luck to you. The response by email for RDA support has been poor, and i have observed the "relationship managers" be like a revolving door at HBL, my manager kept changing every 3-4 months. And to top it all up, they keep bombaring you with "roshan apni car" and "roshan apna ghar" type bullshit sales shit every fucking week!!
Yeah, ditch the stupid RDA, and go for the local account opening instead if you do need to keep an account in Pakistan !!
It costs much less money.